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From470US$ /night
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20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Libre 85 - Punta Sam, Costa Mujeres, Mx, Cancun, Mexico, 77400
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Elegance Oceanfront Junior Suite Adults only
Max:
2 persons
625 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Oceanfront Junior Suite
Max:
2 persons
625 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
Check Prices
Elegance Junior Suite Adults only
Max:
2 persons
625 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
Check Prices
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 8.5 mi
Airports
Isla Mujeres (ISJ) 8.6 mi
Cancun (CUN) 20.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Water sports
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Outdoor Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Full body massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Libre 85 - Punta Sam, Costa Mujeres, Mx, Cancun, Mexico, 77400
Map view
street view
Carretera Libre 85 - Punta Sam, Costa Mujeres, Mx, Cancun, Mexico, 77400

Reviews and Ratings <br />

Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
8.2/10
Great
Rooms
8.2
Location
7.6
Service
7.5
Dining
6.6
Guest reviews
8.2/10
based on 5 reviews
8.7
8.7/10 based on 2387 reviews
Reese
United Kingdom, November  2024
7.0/10

I had a mixed experience at this hotel. On one hand, the rooms were actually quite nice and offered a lovely view of the garden. On the other hand, the service was inconsistent, especially with the missing butler. The beach was beautiful and well-maintained; however, the afternoons turned a bit chaotic with loud music from the nearby bar. Overall, while there were some highlights, there were aspects that could use improvement.

Rooms
8.0
The garden view suites were very nice and clean, giving a sense of comfort.
Service
6.0
The service was polite and personable, but at times felt lacking, as they were limited to providing just bottled water and canned beer.
Location
7.0
The location was ideal for a secluded beach paradise, but it got a bit gross in the afternoons with loud clubbing music.
Dining
7.0
The dining experience was a bit overwhelming with various food stations, but I found many options available that were quite good.
Facilities
7.0
The facilities were generally nice, but the pool area could feel crowded, especially during peak hours.
Leo
United Kingdom, November  2024
7.0/10

I had a great time at the hotel, especially with the larger rooms that offered a bit of extra space for my family. However, there was a slight mildew smell in our room, which was a bit off-putting. The staff was incredibly attentive, particularly Brandon, who made our poolside experience fun. On the downside, the dining options weren't as varied as I'd hoped, and our dinner setup didn't quite happen as promised. Overall, it's a cozy stay with room for improvement.

Rooms
7.0
The room was spacious, even though it had a lingering mildew smell possibly from the AC.
Service
Location
7.0
While the hotel is a bit removed from the bustling nightlife of the city, it didn't hinder our relaxation much.
Dining
6.0
Dining options were tasty but limited. I enjoyed the meals overall but expected more variety.
Facilities
8.0
The pool and amenities were well-kept and offered a relaxing environment during our stay.
Jack
United Kingdom, November  2024
7.8/10

I had a pretty mixed experience at the resort. The location is absolutely ideal for a secluded getaway, with a beautiful beach that beats many other areas. While our room was stunning and spotlessly clean on the Club side with ocean views, I noticed some issues with the service, especially with responsiveness at the bar area. Overall, the value felt decent, though there were some bumps along the way.

Rooms
9.0
The room we had was beautiful and super clean, located on the Club side with a stunning view of the ocean.
Service
6.0
Some staff, like our butler Carlos and others at the beach, were really proactive in making things right. However, the bar across from our room was often unattended, which was frustrating.
Location
10.0
The resort's location in Costa Mujeres is fantastic for a secluded beach paradise getaway. It’s far better than many other beach spots I've visited in the area.
Dining
7.0
Dining was generally good with plenty of options, although the need for a swimsuit cover-up was a bit confusing at the buffet.
Facilities
7.0
The facilities were nice, though sometimes it felt like the bar service could have been improved.
Jackson
United Kingdom, October  2024
8.0/10

The resort offers a luxurious experience with beautifully clean and spacious rooms, especially if you choose one with a plunge pool. The service was exceptional, with staff going out of their way to accommodate us. While the location was decent, with stunning beach views, it didn't stand out compared to other resorts in the area. The dining experience was generally good, but there could be more options for those with dietary restrictions.

Rooms
9.0
The rooms were nice and spacious, especially the one with the plunge pool which was clean and beautiful.
Service
9.0
The service was excellent, with staff being very friendly and accommodating throughout our stay.
Location
7.0
While the resort was in a nice area with lovely views, I felt it was just average compared to other resorts I have visited.
Dining
7.0
The dining experience was good, but they could expand the menu to include more vegan options.
Facilities
8.0
The facilities were well-maintained and offered great amenities, enhancing the overall experience.
Lily
United Kingdom, October  2024
7.4/10

This resort really impressed me with its clean and spacious rooms and the attention to detail by the staff. However, I felt like the dining options were a bit limited, especially when it came to snacks and light bites. The amenities were decent but left room for improvement. Overall, the experience was worth it, though the price tag felt a bit high for the value offered.

Rooms
8.0
My room was clean and spacious, providing the comfort I needed during my stay.
Service
9.0
The staff worked tirelessly to maintain the property and were always there to help with our needs, making the experience quite pleasant.
Location
7.0
The resort's location was nice, with easy access to nearby attractions, but I wished for more restaurant choices within walking distance.
Dining
6.0
The buffets had a good selection, but I found the snack options during the day to be somewhat lacking.
Facilities
7.0
The amenities were generally good, though I expected more from a resort spa in terms of relaxation areas.
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Rooms and Guests2 Guests, 1 Room